What is a technician in IT ? IT support technicians provide assistance to computer users by answering questions, resolving technical problems and maintaining a company's network, software and computer equipment. They are also called desktop support technicians or computer support specialists.
The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.
A technical support engineer (also known as an information technology support engineer) helps to solve technical issues. They might work to help a company deal with internal technical issues, or they might assist customers or clients with their external tech issues.
The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.
A technical support engineer (also known as an information technology support engineer) helps to solve technical issues. They might work to help a company deal with internal technical issues, or they might assist customers or clients with their external tech issues.
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