what is a technician

What is a technician in IT ? IT support technicians provide assistance to computer users by answering questions, resolving technical problems and maintaining a company's network, software and computer equipment. They are also called desktop support technicians or computer support specialists.

The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.

A technical support engineer (also known as an information technology support engineer) helps to solve technical issues. They might work to help a company deal with internal technical issues, or they might assist customers or clients with their external tech issues.

what is a support technician

what is a support technician ? An IT support technician is responsible for helping customers and consumers understand how to use and fix their computers or other various technologies. You may receive complaint calls about malfunctioning equipment and have to diagnose the problem over the phone and help the customer solve the problem if possible. Technicians must be extremely knowledgeable about the equipment they are providing support for so as to best assist the customer

As a technical support/helpdesk employee, you’ll be monitoring and maintaining the computer systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to.

Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, your technical support is vital to the ongoing operational efficiency of the company.

premises technician salary

The giant telecommunications company that owns DirecTV and is trying to acquire Time Warner, was paid $28.7 million in 2017, up from $28.4 million the year prior, according to a regulatory.

The average premises technician salary ranges from approximately $26,835 per year for Entry Level Technician to $120,706 per year for Broadband Technician. Average Comcast hourly pay ranges from approximately $13.96 per hour for Entry Level Technician to $29.31 per hour for Maintenance Technician.

Responsible for the installation of U-verse, Voice, Internet, & Direct TV services. Install and rearrange inside and outside wiring while adhering to company policies. Educate customers on service features, U-verse APP, billing, and equipment functionality.

premise technician salary

The professionals should have a proper understanding of cabling various electronic components. It is important to have basic knowledge of the operation and application of electrical components and common measurement.

The average premise technician salary is $56,695 per year. premise technician salary Take advantage of our paid training and wide range of car! eer possibilities. AT&T offers a competitive salary, company provided vehicles and tools and benefits that include medical, dental, paid vacation, and more! Our Premises Technicians work both inside and outside.

Average AT&T Cable Technician yearly pay in the United States is approximately $63,181, which is 40% above the national average.
The average AT&T Sales Rep earns $76,150 annually, which includes a base salary of $53,032 with a $23,118 bonus. This total compensation is $33,312 less than the US average for a Sales Rep. Sales Rep salaries at AT&T can range from $35,000 - $136,000 with equity ranging from 0-50K+

define computer network

A define computer network is a set of computers connected together for the purpose of sharing resources. The most common resource shared today is connection to the Internet. Other shared resources can include a printer or a file server. The Internet itself can be considered a computer network.

• LAN(Local Area Network)
• PAN(Personal Area Network)
• MAN(Metropolitan Area Network)
• WAN(Wide Area Network)

A local-area network (LAN) is a computer network that spans a relatively small area. Most often, a LAN is confined to a single room, building or group of buildings, however, one LAN can be connected to other LANs over any distance via telephone lines and radio waves.

Two Types of Networks: LANs and WANs. Networks are divided into two types, a LAN (Local Area Network) or a WAN (Wide Area Network), which are generic terms referring to two important basic types of networks.

types of networking

There are mainly three types of networking based on their size

·         Local Area Network (LAN)

·         Metropolitan Area Network (MAN)

·         Wide area network (WAN)

LAN (Local Area Network)

A LAN is a computer network which spans over a small geographical area such as home, building, office, etc. In LAN, computers are placed relatively close. Since computers are located within small distance, they do not need special devices and cables to connect with each other.

MAN (Metropolitan area networks)

A MAN is a computer network which connects two or more LAN networks within same city. When due to distance connecting two LANs is not possible, MAN network is used. It is larger than LAN but smaller than WAN. It deploys special devices and cables to connect the LANs.

WAN (Wide Area Network)

WAN is a computer network which spans over a large geographical area such as state, region, country etc. WANs are typically used to connect two or more LANs or MANs which are located relatively very far from each other. To provide connectivity, this network uses special devices, cables and technologies.

Networking concept

Let’s know about basics of Networking concept. In the broadcast sense a

 network is any interconnected group of people or things capable of sharing meaningful information with one another. In a technology context, network is usually short for "computer network" or "data network" and implies that computers are the things sharing the meaningful information.

The network you have at home uses the same networking technologies, protocols and services that are used in large corporate networks and on the Internet. The only real difference between an home network and a large corporate network is the size. A home network will have between 1 and 20 devices and a corporate network will have many thousands.

Networks can be wired or wireless with most networks being a mixture of both. There are many different ways network nodes can be connected together. This isn’t normally a consideration in small networks but has networks get larger it becomes more important.

Common connection technologies like Wi-Fi, Bluetooth etc are designed to work using a particular network topology. When designing networks and choosing connection protocols having an understanding of these topologies is important.

Common are:

·         Bus

·         Ring

·         Mesh

·         Star

·         Hybrid

Each of these topologies has advantages and disadvantages this Network topologies article has a really good overview of each topology along with advantages and disadvantages.

Early Ethernet networks used a bus structure, modern Ethernet networks and Wifi networks. use a star bus (hybrid) structure.

.